Payment Terms
We strive to make financial transactions as seamless as possible. Here are our payment terms:
- Invoicing: Clients will receive invoices as per the agreed project milestones or payment schedule.
- Payment Methods: We accept payments via bank transfer, UPI, and other digital payment methods.
- Currency: All payments must be made in INR (Indian Rupees) unless otherwise agreed in writing.
Pricing & Fees
- Project Costs: All fees are outlined in the project proposal/contract. Any additional work beyond the scope will be billed separately with prior approval.
- Taxes: Applicable GST (Goods and Services Tax) will be added as per Indian tax laws.
- Late Payments: A late fee of 1.5% per month (or maximum allowed by law) will apply for overdue payments.
Refund Policy
- Service Cancellation: If a project is terminated by the client before completion, refunds (if applicable) will be prorated based on work completed.
- Non-Refundable Deposits: Initial deposits or advance payments may be non-refundable as specified in the contract.
- Disputes: Refund requests must be submitted in writing within 7 days of invoice receipt.
Financial Confidentiality
- All financial transactions and client payment details are kept strictly confidential and secured using encryption.
- We comply with PCI-DSS standards for card payments and do not store sensitive payment data on our servers.
Compliance with Indian Financial Regulations
We adhere to all applicable financial regulations in India:
- RBI Guidelines for digital payments
- Income Tax Act, 1961 (PAN/TDS deductions if applicable)
- GST Laws for invoicing and tax compliance
Changes to Pricing or Policy
We reserve the right to update our money policy as needed. Clients will be notified 30 days in advance of any changes to pricing or payment terms.
Information We Collect
We may collect the following types of information in compliance with Indian laws:
- Personal Data: Name, email, phone number, company details provided via forms or service requests
- Technical Data: IP address, browser type, device information collected automatically
- Usage Data: How you interact with our website and services
- Third-Party Data: Information from partners or public sources (where permitted)
How We Use Your Information
We process your data lawfully for:
- Providing and improving our services
- Responding to inquiries and support requests
- Sending updates (with consent) and important notices
- Analyzing website usage for optimization
- Complying with legal obligations under Indian law
Legal Basis for Processing
Under Indian regulations (DPDPA 2023), we rely on:
- Consent: For marketing communications and optional data collection
- Contractual Necessity: To fulfill service agreements
- Legal Compliance: As required by Indian authorities
- Legitimate Interests: For business operations and security
Data Sharing & Disclosure
We may share information with:
- Service Providers: Trusted vendors assisting in operations (under confidentiality agreements)
- Legal Authorities: When required by Indian law or to protect rights
- Business Transfers: In case of mergers/acquisitions (with notice)
We never sell your personal data to third parties.
Data Security
We implement robust security measures:
- Encryption for data in transit and at rest
- Regular security audits and access controls
- Employee training on data protection
- Compliance with IT Act, 2000 (Sec. 43A) and DPDPA 2023 requirements
Your Rights Under Indian Law
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for processing
- Lodge complaints with the Data Protection Board of India
- Request data portability (where applicable)
To exercise these rights, contact our Data Protection Officer.
Cookies & Tracking
We use cookies to:
- Enhance website functionality
- Analyze traffic patterns
- Remember preferences
You can manage cookie settings in your browser.
International Data Transfers
For international operations, we ensure:
- Adequate protection as per Indian law
- Standard contractual clauses where required
- Minimal data transfer necessary for services
Children's Privacy
We do not knowingly collect data from children under 18 without parental consent, in compliance with Indian regulations.
